Orders & Shipping

Aurevima ships to most countries worldwide. Shipping availability and delivery times may vary depending on your location.
We offer complimentary shipping on orders over €200. For orders below €200, a flat shipping fee of €19 applies.
Orders are typically processed within 1–3 business days. Delivery within Europe and the United Kingdom generally takes 4–12 business days.
Yes. Once your order has been dispatched, you will receive a tracking number via email.
Depending on your country, customs duties, taxes, or import fees may apply. These charges are determined by local authorities and are the responsibility of the customer where applicable.

Returns & Refunds

We accept returns within 14 days of delivery, provided the item is unused, in its original condition, and includes all original packaging.
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Once the returned item has been received and approved, refunds are typically processed within 7 business days. Processing times may vary depending on your payment provider.
Orders may be cancelled before they have been shipped. Once an order has been dispatched, it must follow our standard return procedure.

Products & Materials

Our handbags are crafted using carefully selected materials, including genuine leather and premium components chosen for their quality, durability, and refined appearance.
Natural leather may develop subtle variations and character with use. This is a normal part of the material's aging process and contributes to the uniqueness of each piece.
We make every effort to display products accurately. However, slight variations may occur due to screen settings, lighting conditions, and natural material characteristics.

Contact

Email: info@aurevima.com Phone: +48 573 436 670 Our customer support team typically responds within 24 hours.