Shipping policy

Thank you for shopping with Aurevima.

We are committed to delivering your order as efficiently and securely as possible. Please review the information below regarding our shipping process.

Order Processing

Orders are typically processed within 1–3 business days.

During periods of high demand, product launches, holidays, or unforeseen circumstances, processing times may extend up to 5 business days.

Once your order has been processed and shipped, you will receive a confirmation email containing tracking information.

Shipping Rates

We offer complimentary shipping on orders over €200.

For orders below €200, a flat shipping fee of €19 applies.

Shipping costs are displayed at checkout before payment is completed.

Estimated Delivery Times

Europe & United Kingdom

Estimated delivery time: 4–12 business days.

Please note that delivery times are estimates and may vary depending on destination, local courier services, customs procedures, weather conditions, and seasonal demand.

International Shipping

Aurevima ships to most countries worldwide.

Delivery times outside Europe and the United Kingdom may vary depending on the destination country and local customs processes.

Order Tracking

All orders include tracking information.

Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor your shipment throughout its journey.

Customs Duties & Import Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are determined by local authorities and are the responsibility of the customer where applicable.

Aurevima is not responsible for customs delays or additional import-related charges.

Shipping Locations

To provide efficient global fulfillment, orders may be shipped from trusted fulfillment and logistics partners located in Europe, Egypt, or China.

Shipping origin may vary depending on product availability, inventory location, and destination country.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately at:

info@aurevima.com

If the order has not yet been processed or shipped, we will make every reasonable effort to update the address.

Once an order has been dispatched, we may be unable to make changes to the shipping information.

Lost or Delayed Shipments

While we work with reliable shipping partners, delays may occasionally occur due to circumstances beyond our control.

If you believe your shipment has been significantly delayed or lost in transit, please contact our customer support team and we will assist you in investigating the issue.